Arrow Fat Left Icon Arrow Fat Right Icon Arrow Right Icon Cart Icon Close Circle Icon Expand Arrows Icon Hamburger Icon Information Icon Down Arrow Icon Mail Icon Mini Cart Icon Person Icon Ruler Icon Search Icon Shirt Icon Triangle Icon Bag Icon Play Video

Shipping Information

Getting your rings to you. For free.
Intense Titanium is offering FREE international shipping on all orders from our website via DHL Express. Delivery times range from 4-5 business days, excluding weekends and public holidays, plus the time to clear your country's customs (for international customers). 
All orders shipped from Intense Titanium are tracked and insured, and you will receive a shipping confirmation email with the tracking number included once we have shipped your order. Alternatively, you can also check the status of your order by logging in to your customer account. (*Shipping times are as quoted by DHL cannot be guaranteed by us, please call or email us for further details.)
Possible shipping complications
We seek your understanding that there might be some possible shipping complcations. While we will try our best to help where we can, there are some things that are beyond our control. This include, but are not limited to:
- Adverse weather conditions including typhoons, hurricanes, storms, earthquakes, etc
- Riots, strikes, wars, terrorist attacks
Should your parcel be suspected to be lost, we will contact the relevant shipping authorities to lodge an investigation, and once we have confirmation that the parcel is lost, we will immediately reship your order to you.
Missed your delivery?
In the case of a failed delivery, the shipping company will leave a note at your door for you to arrange a redelivery. Please arrange this as soon as possible, because most shipping companies will not hold the package for longer than 30 days, after which the package will be sent back to us, and the buyer will have to bear the costs for shipping the item again.